Shipping + Returns
Shipping Policy
PROCESSING TIME
Orders are processed within 2–4 business days.
SHIPPING TIMES
Standard shipping typically takes 3–7 business days after processing.
SHIPPING RATES
Shipping costs are calculated at checkout.
LOST OR STOLEN PACKAGES
Rivet is not responsible for lost or stolen packages once marked as delivered. Please contact the carrier directly.
INCORRECT ADDRESSES
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.
Return Policy
We want you to love your purchase. If you’re not completely satisfied, we accept returns within 10 days of delivery.
Items must be:
- Unworn and unwashed
- In original condition
- With tags attached
FINAL SALE ITEMS
The following are final sale and cannot be returned:
- Sale/discounted items
- Accessories
EXCHANGES
We are not excepting exchanges at this time. Please submit for a return and re-order the item in the size you are needing.
HOW TO START A RETURN
Email us at 📧 taylor@rivetfashion.com with your order number.
Customers are responsible for return shipping costs.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us within 3 days of delivery.
By placing an order, you agree to our Terms of Service, Privacy Policy, and Return Policy.